Erin Gates x Kassatex - Shop the New Collection

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FAQs

  • Create an account on kassatex.com and you will automatically be enrolled in rewards.

  • Select your rewards credit from the drop-down list that will appear at checkout then click the 'Apply’ button. Make sure to apply your rewards points before entering any express checkout options such as ShopPay or PayPal. If you are automatically taken to ShopPay, you will need to click 'Back' at the top or bottom of the page, log out of your account, select 'Checkout As Guest', apply your points, and then select ShopPay as your method of payment.

  • In the Refer a Friend section above, submit your friends email address for them to receive an email with the referral code. The recipient must click on the referral link in the email and add items in the cart totaling $200 or more (before taxes) to use it. The recipient must also be a first time customer.

  • You will receive your referral points after your friend makes their first purchase of $200 or more using your referral link.

  • Rewards can only be applied if the total value of items at checkout is more than or equal to the rewards credit.

  • Yes. Please note that not all items are eligible for discount codes, but rewards may be applied to orders that meet the minimum points threshold of $10 (200 points).

  • Yes. At most you will be able to use $100 (2,000 points) per order.

  • Yes, the credit for refunds will be applied to your rewards account first, and then any remaining value will return to your credit card used on the order.

  • You will receive an email with 300 points on the day of your birthday. Fraud prevention ensures all customers will have a waiting period of at least 30 days from the birthday date entered. If you sign up and your birthday is more than 30 days away you will receive your reward on your birthday. If you sign up and your birthday is less than 30 days away you will need to wait until your next birthday for your reward.

  • If you are not seeing your review reflected in your Rewards account, please contact our customer care team for assistance at contact@kassatex.com.

  • Only images that have been published will be rewarded.

  • Using your rewards points will not change your order total as reflected on your order confirmation. Your rewards points are applied as a second payment method in the form of a Gift Card. This will be reflected in the Payment Method section at the top of your Order Confirmation email.