free shipping on orders over $100. Details

Return Policy

If your order was placed before October 17, 2018 please send an email to contact@kassatex.com  to receive your complimentary return label.

If your order was placed on or after October 17, 2018, please click below to initiate a return.

We accept returns or exchanges for your order within 30 days of purchase. Products must be in the original, unworn, unwashed, and undamaged condition. We reserve the right to decline any return or exchange request that is not in compliance with our policy.

FINAL SALE

All Monogramming and Gift Card orders are FINAL SALE and do not qualify for refund or exchange.

INTERNATIONAL RETURNS

Free return shipping does not apply for international orders.

WHEN WILL I RECEIVE MY REFUND?

Please allow 10 business days from the receipt of your item for processing. You will receive an email confirmation once your new item(s) have shipped or your card has been refunded.

WHOLESALE & RETAILER RETURNS

For wholesale returns, please contact our Wholesale Department directly at 212.686.5533 or info@kassatex.com.

We do not process returns or exchanges for orders placed through any of our retail partners including but not limited to Macy’s, Bloomingdale’s, Nordstrom or Bed Bath and Beyond. Please contact the retailer from which you ordered for assistance.

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