Free U.S. Ground Shipping + Free Returns Details

Your Cart

Free U.S. Shipping + Returns Always

Your Cart

Your cart is currently empty.

Continue browsing here.

Return Policy

MAKE A RETURN

To initiate a return or exchange, please click the button above. Once you submit your return using our online portal, you will receive a prepaid return label to send the items back free of charge.

We offer no-risk returns and exchanges within 60 days from the date of delivery.

HOLIDAY RETURNS

Orders placed from November 1, 2021 - December 31, 2021 are eligible for return through January 31, 2022.

FINAL SALE

All Monogramming, Gift Card, and Last Call orders are FINAL SALE and do not qualify for refund or exchange. 

INTERNATIONAL RETURNS

Free return shipping does not apply for international orders.

WHEN WILL I RECEIVE MY REFUND?

Please allow 10 business days from the receipt of your item for processing. You will receive an email confirmation once your new item(s) have shipped or your card has been refunded.

WHOLESALE & RETAILER RETURNS

For wholesale returns, please contact our Wholesale Department directly at 212.686.5533 or info@kassatex.com.

We do not process returns or exchanges for orders placed through any of our retail partners including but not limited to Macy’s, Bloomingdale’s, Nordstrom or Bed Bath and Beyond. Please contact the retailer from which you ordered for assistance.